Privacy Policy
At Devi Enterprises, we respect your privacy and are committed to protecting the personal information you provide while using our website, www.devienterprises.shop. This Privacy Policy explains how we collect, use, protect and handle your information.
1. Information We Collect
When you use our website or contact us, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and delivery address
- Product enquiry details
- Order details
- Payment-related information
- Information you provide through contact or enquiry forms
We may also automatically collect limited technical information such as browser type, device information, IP address and website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to product enquiries
- Process and manage orders
- Provide quotations
- Arrange product delivery
- Communicate regarding orders or enquiries
- Provide customer support
- Improve our products and website
- Maintain website security
- Prevent fraudulent or unauthorised activity
- Comply with applicable legal requirements
3. Payment Information
Payments, where available, may be processed through third-party payment providers.
Devi Enterprises does not intend to store complete debit card, credit card, UPI PIN, banking passwords or other sensitive payment credentials on its own website servers.
Payment providers may collect and process information according to their own privacy policies and terms.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember preferences
- Understand website usage
- Improve website performance
- Provide essential website functionality
- Analyse website traffic
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, such as:
- Delivery and logistics providers
- Payment service providers
- Website hosting providers
- Website maintenance or technical service providers
- Communication service providers
Information may also be disclosed when required by law, legal proceedings, government authorities or to protect the rights and security of Devi Enterprises and its customers.
6. Third-Party Websites
Our website may contain links to third-party websites, services or social media platforms.
Devi Enterprises is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policies of those websites before providing personal information.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing orders
- Providing customer service
- Maintaining business records
- Resolving disputes
- Meeting legal and regulatory requirements
When information is no longer required, it may be securely deleted or anonymised where appropriate.
9. Children’s Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
Requests may be subject to applicable legal and business record-keeping requirements.
11. Marketing Communications
If you provide your contact details for enquiries or communication, we may contact you regarding your enquiry, order or requested services.
Where required, promotional communications will be sent only in accordance with applicable laws and consent requirements. You may request to stop receiving promotional communications.
12. Changes to This Privacy Policy
Devi Enterprises may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable legal requirements.
The updated policy will be published on this page with a revised effective date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Devi Enterprises
BVL Road, Seetharampuram,
Vijayawada – 520002, Andhra Pradesh,